We understand that preferences may change. Therefore, we allow exchanges within 7 days of receiving your order. To be eligible for an exchange, the item must be unused, unworn, and have all original tags attached. If there is a mistake with the shoe size, color, or if the item is damaged due to the brand's error, the brand will provide an exchange within 7 days. However, exchanges or refunds will not be accepted if the size or color is incorrect due to the customer’s choice.

Please note that we do not offer returns or refunds.

To initiate an exchange, you can visit our store or follow the online exchange process. If choosing the online option, kindly courier the item you wish to exchange. The replacement item should be of the same price; if it exceeds, you can pay the difference. Customers are responsible for one-side delivery charges.

Courier the item to our head office in Lahore. Upon receiving your item, we will process the exchange within one week. We value your satisfaction and aim to provide a seamless exchange experience. If you have any questions or concerns, please don't hesitate to contact our customer support.